Questions
How we work
The house
- What is FLORENCCIA? +
- FLORENCCIA is a slow fashion brand specializing in handmade, 18th-century-inspired corsets and gowns. Our timeless yet modern pieces are meticulously crafted to make you feel like royalty.
- Where are your pieces made? +
- Corsets, bespoke commissions, and corset gowns are always handmade with care and precision in-house, ensuring the highest quality craftsmanship. Cotton pieces, like chemises and shirt and bottom sets, are lovingly and carefully made by our manufacturer.
- Are your corsets and gowns comfortable to wear? +
- Yes. Our corsets are designed with both style and comfort in mind, allowing you to feel confident and elegant without compromising comfort.
- Do you offer plus-size options? +
- Absolutely. FLORENCCIA embraces all body types, and we custom-make pieces to your exact measurements for the perfect fit.
Bespoke
- How do I place a bespoke order? +
- Start by booking a consultation. After your consultation you'll receive a custom design proposal, pricing details, and a timeline.
- What is included in a bespoke consultation? +
- A bespoke consultation includes discussing your vision, design preferences, fabric selection, and timeline. You'll receive a detailed design proposal and cost estimate afterwards.
- How long does it take to create a bespoke piece? +
- Bespoke timelines vary depending on the complexity of the design. Once your order is finalized, you'll receive a custom timeline outlining each stage of the process.
- Can I rush a bespoke order? +
- Rush orders may be accommodated for an additional fee, depending on our production schedule. Please inquire during your consultation.
Delivery
- Do you ship internationally? +
- Yes. Shipping within the United States is complimentary. International shipping is charged at a flat rate by region, shown at checkout before you pay.
- Will I have to pay customs or import duty? +
- Possibly, if you are outside the United States. Duty and VAT are set by your own country and collected by the carrier before delivery — they are not included in what you pay us. On garments this is commonly 15–30% of the value. We declare every parcel accurately and cannot mark one as a gift or understate its value, as that would be customs fraud and would void the insurance on your piece.
- How long will delivery take? +
- Ready-to-wear pieces leave the atelier within a few days. Within the United States allow three to five business days; the United Kingdom and Europe two to five; Australia and New Zealand four to seven. Bespoke commissions follow the timeline agreed with you.
Care and alterations
- How do I care for my corset or gown? +
- To maintain your piece's beauty, we recommend spot cleaning with a damp cloth, or professional dry cleaning. Always store your garments in a cool, dry place.
- Can I alter my FLORENCCIA piece after receiving it? +
- While minor alterations can be done by a local tailor, we recommend contacting us for advice to ensure the best results.
Anything we haven't answered? We would rather you asked.